Privacy Policy

Personal Data Controller

The controller of personal data is JDG Translate Service Viktoriia Kozlowska, registered at ul. Augustówka 8a/30, 02-981 Warszawa, NIP 9512614201, REGON 540775415 (the “Controller”).

The Controller’s activities

The Controller operates the website available at https://translate-service.pl/ (the “Website”).

Consent to the processing of personal data

A user of the Website (the “User”) consents to the processing of their personal data in accordance with the rules set out in this Privacy Policy.

Contacting the Controller

Any questions, requests or reports concerning the processing of personal data may be sent to the Controller by email at doc@translate-service.pl or by post to ul. Augustówka 8a/30, 02-981 Warszawa.

Legal basis for processing data

Personal data are processed on the basis of Article 6 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (the “GDPR”).

The User’s personal data are processed by the translate-service.pl website on the basis of Article 6 and other provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, the “GDPR”).

The User’s personal data are processed for the following purposes: a) responding to quotation requests sent by the User by email or through the contact form and maintaining further contact with the User; b) performing concluded agreements for translation services.

The User’s data are also processed to perform agreements to which the User is a party or to take other steps at the User’s request before entering into an agreement.

The User’s data may also be processed where necessary for purposes arising from the legitimate interests pursued by the Controller or a third party (except where the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data take precedence), including in particular: a) tax settlements in accordance with Polish tax law; b) keeping accounts in accordance with the Accounting Act and other applicable provisions of Polish law; c) pursuing claims in accordance with the Civil Code and other applicable provisions of Polish law.

The Controller processes the following categories of User data: a) first and last name; b) email address, when the User contacts the Controller electronically; c) telephone number; d) postal address; e) data contained in documents or files submitted for translation.

Recipients of the User’s personal data may include: a) employees, contractors, subcontractors and other persons employed by or cooperating with the Controller; b) accounting firms cooperating with the Controller; c) law firms cooperating with the Controller; d) IT service providers acting for the Controller, in particular website hosting and email providers; e) marketing service providers acting for the Controller; f) parties involved in settlements, including invoicing-system providers and banks; g) postal and courier service providers.

The User’s personal data may be transferred to third countries only under the conditions set out in Article 46 of the GDPR, provided that the recipient ensures appropriate safeguards. In any event, the User is entitled to receive a copy of the data concerning them.

The User’s personal data will be stored for as long as necessary to fulfil the purposes of processing, namely: a) for the period of communication with the User, including the time needed to prepare an offer and provide all requested information; b) for the period needed to properly perform agreements concluded with the User; c) for the period needed to make tax settlements concerning the User and the legally required period for storing records relating to those settlements; d) for the legally required period for storing accounting records; e) for the period needed to pursue the Controller’s claims. The User’s personal data will be permanently deleted once all of these periods have expired.

The User has the right to: a) obtain confirmation from the Controller as to whether personal data concerning them are being processed; b) receive a copy of the data being processed; c) obtain from the Controller all information covered by this Privacy Policy.

The User has the right to request that the Controller rectify without undue delay inaccurate personal data concerning them. Taking into account the purposes of processing, the User may request completion of incomplete personal data, including by providing a supplementary statement.

The User has the right to request that the Controller erase personal data concerning them without undue delay. The Controller must erase the data without undue delay (subject to exceptions provided by law) if: a) the personal data are no longer necessary for the purposes for which they were collected or otherwise processed; b) the User withdraws consent on which the processing is based and there is no other legal ground for processing; c) the User objects as referred to in point 18; d) the personal data have been processed unlawfully; e) the personal data must be erased to comply with a legal obligation under Union law or the law of a Member State to which the Controller is subject; f) the personal data were collected in connection with offering information-society services directly to a child on the basis of the child’s or parent’s (guardian’s) consent.

The User has the right to request restriction of processing where: a) the User contests the accuracy of the personal data, for a period enabling the Controller to verify their accuracy; b) the processing is unlawful and the User opposes erasure, requesting restriction of their use instead; c) the Controller no longer needs the data for processing purposes, but the User needs them to establish, exercise or defend legal claims; d) the User has objected as referred to in point 18, pending verification of whether the Controller’s legitimate grounds override the grounds for the data subject’s objection.

The User has the right to receive, in a structured, commonly used and machine-readable format, personal data concerning them that they provided to the Controller, and to transmit those data to another controller without hindrance from the Controller to whom the data were provided. When exercising the right to data portability, the User may request that the Controller transmit the data directly to another controller, where technically feasible.

The User has the right to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them that is based on the legitimate interests pursued by the Controller or a third party. The Controller must then stop processing those data unless it demonstrates compelling legitimate grounds that override the interests, rights and freedoms of the data subject, or grounds for establishing, exercising or defending legal claims.

The User may withdraw consent to data processing at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Despite the withdrawal, the Controller remains entitled to process data within the scope stated in points 7–8 and to the extent necessary to perform concluded agreements.

The User has the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of their habitual residence, place of work or the place of the alleged infringement, if they believe that the processing of their personal data infringes the GDPR.